Last updated December 2023:
Recommended for:
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Conveyancing Enquiry Management
Overview
Legalito addresses the core problem faced by conveyancers today, namely how to manage the ever growing numbers of pre-contract enquiries that are now the norm.
With insurers identifying the poor handling and processing of enquiries as being the number one area of claims, it has never been more important for law firms to ensure that they manage this process effectively.
The solution provides an open and easy to use environment where lawyers can raise, answer and complete enquiries in one place as either a standalone offering or integrated within their case management system.
What we like most about Legalito:
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Solves a pressing problem for law firms of all shapes and sizes.
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Fully cloud based with no set up required.
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Completely configurable for each law firms enquiries.
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Automatic prompting of responses based on lawyers own replies.
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Does not require other side solicitors to have any technological competencies or technologies.
Want to know more?
Ask Hindsight Legal Consulting about Legalito or request an introduction.
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Business structure:
Privately funded spin-off from a respected award winning property law firm that has been trading for 15 years, employing 85 staff and completing around 3,000 transactions per year.
With a background in technology, the 'The Partnership Property Lawyers' has won Modern Law Conveyancing awards 4 years in a row and has collected over 15 ESTAS awards.
Ease of use:
Extraordinarily straightforward to use and designed to require zero training or support - as befits a product that needs to be easily accessible to non-technical users.
Architecture & roadmap:
A fully cloud based design accessible via any browser and device, and hosted on AWS with local data centres. Future enhancements will include a client portal to allow lawyers to interact directly with their clients when looking for replies to enquiries.
Integrations:
With an open API approach to integration, the system is designed to be API first and easy to integrate with a firms case management solution where needed. Examples of existing integrations include InTouch, ActionStep and other proprietary solutions.
Legalito are proactive in facilitating integrations and making it as easy as possible for software providers and law firms to initiate integration with their chosen case management solution.
Implementation:
For use of the standalone offering, this can be accessed and used in just moments through the intuitive web site with a simple registration. Office 365 users benefit from Legalito being an accredited Microsoft® partner enabling them to log in automatically.
Value for money:
Transactions are charged on a per-use basis but only when the other side replies to enquiries. Fees are kept deliberately competitive and there is no charge for anyone replying to enquiries. Many firms choose to pass on this small cost as a disbursement to their clients.
Things to consider:
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Legalito is a groundbreaking concept that is gathering huge momentum but not yet in use by all law firms.
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In the first 5 months of trading over 750 lawyers from 420 law firms have registered to use the platform.
